The terms and conditions are part of your agreement with Yoga Knowhow, an association registered in Tenerife, Spain. If you use any Yoga Knowhow property, you agree to be bound by and abide by its terms. You also agree to comply with these terms when purchasing courses or subscribing. These terms and conditions may be updated from time to time.
Becoming a member
Our requirements to become a member are:
- Be aged 18 or older.
- Be an individual, group, company or partnership.
- Provide an email address, a valid payment method or valid voucher.
- No previous experience is needed.
Users attempting to obtain an account without meeting our requirements will not be able to do so.
Available content without subscription
General information, instructions and some of the basic practices are available for free. However advanced guided practice videos are only available within a related course. You can access all courses from a monthly or annual subscription fee or you can just purchase the course for lifetime access.For either case you might have to pay a fee, as described in the specific conditions included where those services are offered.
You agree to pay all fees and charges that you incur. Unless otherwise noted, all currency references are in € Euros. We may, upon notice if required by applicable laws, at any time change the amount of, or basis for determining, any fee or charge, or institute new fees or charges. All fees and charges are payable in accordance with payment terms in effect at the time the fee or the charge becomes payable.
Supported Devices
Yoga Knowhow videos can be viewed on computers, tablets and smartphones using a web browser. Yoga Knowhow makes no guarantees that videos are able to be viewed on smart televisions.
Subscriptions
Subscriptions can only be placed through our platform. Orders follow a subscription period as itemised in each offer you select, and there is no minimum or maximum period.
You can cancel your subscription at any time, from your membership billing page or upon giving us fifteen days written notice. We have a free, monthly or annual subscription.
You agree to purchase the membership described on our site at the prices stated at the time of placing your order. You will be asked to confirm your order and account details each time you place a new request.
Changing Your Subscription
You can make changes to your subscription at any time online by logging to your account details page.
Recurrent subscriptions will automatically be renewed and your credit card will be charged on the renewal date, without the need for any further notice from you. You always have the option to cancel your subscription at any time before the renewal date.
For clarification, cancelling your subscription will not cancel your account or access to individually purchased products.
We reserve the right to remove or update any content from our platform without notice.
Cancelling Your Account
You can cancel your account at any time at the “My Account” section. We do not provide refunds for cancelled monthly or annual memberships, except in circumstances as dictated by European consumer laws. When cancelling your subscription before the date for your next payment, your account will remain active and usable for the remaining period you paid for.
Refunds and Credits
If there is a valid reason for a refund or a credit on our platform, we will review the situation and will issue the proper refund. Any request for refund is to be sent by email.
Copyright
All the content on our platform (including video / audio recording, graphics, logos, icons, text and software) is owned or licensed by us. The use of Yoga Knowhow content is subject to the conditions prescribed under, the Real Decreto Legislativo 1/1996, de 12 de abril “Spanish intellectual property Law” and similar legislation which applies in your jurisdiction, and except as expressly authorised by these terms and conditions, you may not in any form or by any means:
- publish or create derivative works, perform, editing, reproduce, distribute, print, display, from any part of this platform; or
- commercialise any information, products or services obtained from any part of this platform;
without our written permission.
Trade Mark
If you use our trade mark in reference to our activities, products or services, you must include a statement attributing that trade mark to us. You must not use any of our trade mark:
- In connection with activities, products or services which are not ours;
- in or as the whole or part of your own trade marks;
- in a manner that disparages us or our information, products or services and platform;
- in a manner which may be confusing, misleading or deceptive.
Our Liability
Yoga Knowhow assumes no responsibility for injuries suffered while practising any of the techniques, and videos are carried out at your election and at your own risk. By using the videos provided on this platform, you agree and understand that physical exercise involves strenuous physical activity and that may carry a risk of injury, and that it is your responsibility to assess your physical and mental capability for such activities.
It is your responsibility to ensure that by following the videos on Yoga Knowhow, you will not exceed your limits while performing such activity and that you will select an appropriate level of difficulty for your own personal skill, ability and condition.
Notwithstanding anything to the contrary contained herein, Yoga Knowhow liability to you for any cause of action or claim whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you in the last 90 days to the Yoga Knowhow for any products supplied by the Yoga Knowhow through your use of the sites or otherwise.
Yoga Knowhow will not be liable in any amount for failure to perform any obligation under these terms and conditions, If such failure is caused by the occurrence of any unforeseen contingency beyond its reasonable control, including, without limitation, internet outages, communications outages, fire, flood, or war.
Exception to Disclaimer
This disclaimer set out in these terms and conditions does not attempt or purport to exclude liability arising under statute if, and to that extent, such liability cannot be lawfully excluded.
Yoga Knowhow and the user, expressly waiving any other jurisdiction, submit to the courts and tribunals of the user’s domicile for any dispute that may arise from accessing this website. In the event that the user is domiciled outside of Spain, Yoga Knowhow and the user submit, expressly waiving any other jurisdiction, to the courts and tribunals of EL PUERTO DE LA CRUZ, TENERIFE (Spain).
General Restrictions
You must not:
- use the platform for activities that infringe a third party’s rights, breach any laws, or are contrary to any relevant standards or codes;
- use the platform in any way, or transmit to or via the platform any material, which interferes with other users or defames, harasses, threatens, menaces or offends any person or which prevents any other person from using the platform or service;
- make fraudulent or speculative enquiries, purchases, or requests;
- use another person’s details without their permission or impersonate another person;
- tamper with or hinder the operation of the platform;
- use any mechanism or technique to obtain the details of another customer;
- knowingly transmit any virus, worm, defect, trojan or similar disabling or malicious device to the platform;
- modify, adapt, translate or reverse engineer any portion of the platform;
- remove or alter any copyright, trademark or other proprietary rights notices contained in or on the platform;
- create accounts by automated means;
- use the platform to violate the security of any computer or other network or engage in illegal conduct;
- use the platform or other than in accordance with these terms; or
- enable or permit another person to commit any of the above acts;
- post any offensive comments, behaviour or material.
We reserve the right to remove any offensive material or comments, or suspend or terminate accounts that breach these terms at our complete discretion without referring the matter to you prior.
Linked Websites
This platform may contain links to other websites or platforms. Those links are provided for convenience only and may not remain current or be maintained.
We are not responsible for the content or privacy practices associated with linked web sites in this platform.
Our links with linked web sites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked web sites, or of any information, graphics, materials, products or services referred to or contained on those linked web sites, unless and to the extent stipulated to the contrary.
Payment Method
PayPal Checkout
Paypal is a payment provider. It accepts credit cards but also money from your Paypal account. You don’t need a Paypal account but you will still have to provide a valid email during the payment process, Paypal collects data for security analysis. No information about your account is stored, except for transaction numbers. To find the terms of Paypal, it is here : https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
Closing Accounts and Limiting Account Access
At our sole discretion, we reserve the right to close an account at any time for any reason, including but not limited to a violation of this Agreement.
Any of the following events may lead to your account being limited OR suspended:
- Reports of unauthorised or unusual credit card use associated with the account.
- Reports of unauthorised or unusual bank account use associated with the account.
- Receipt of potentially fraudulent funds.
- Refusal to cooperate in an investigation or provide confirmation of identity when requested.
- The account has been used in or to facilitate fraudulent activity.
- Violations of this User Agreement.
Health and Wellbeing
Yoga Knowhow is meant to be a tool everybody can use, our videos and exercises are for you to enjoy. Before you start with any of the exercises we advise you to make sure you see your physical and mental state. It’s important that you take responsibility for your own practice by acknowledging and respecting your own physical limitations.
We are concerned about your health, please consult with your doctor or health care provider before beginning any exercise or practice available on Yoga Knowhow, especially if you are injured, a chronic patient or have any concerns about your physical condition.
Yoga Knowhow is not a medical organisation and we cannot provide medical advice or diagnosis. We do not make any representations that our products or programs will always improve your life or your health.
The practice of yoga (pranayama, asanas…) requires you, the practitioner, to be aware of your personal safety within your practice and personal physical limitations.
The techniques and exercises presented by Yoga Knowhow are no substitute for proper medical advice.
Yoga Knowhow assumes no responsibility for injuries suffered while practising any of the techniques, and videos are carried out at your election and at your own risk. By using the videos provided on this site, you agree and understand that physical exercise involves strenuous physical activity and that may carry a risk of injury, and that it is your responsibility to assess your physical and mental capability for such activities.
It is your responsibility to ensure that by following the videos on Yoga Knowhow, you will not exceed your limits while performing such activity and that you will select an appropriate level of difficulty for your own personal skill, ability and condition.
You hereby expressly waive and release any claim that you may have at any time for injury of any kind against Yoga Knowhow, or any person or entity involved with Yoga Knowhow.